How do I find helpers who meet my requirements?
You can use search filters and profiles to find the right helper.
Helper profiles include:
• Experience and skills
• Ratings and reviews
• Availability
• Qualifications (e.g. WWCC, First Aid)
You can filter results by:
• Location
• Experience
• Ratings
• Recent activity
• Qualifications
This helps you shortlist helpers who best match your needs. Before confirming a job, parents are responsible for carrying out their own reference checks to ensure the helper is a good fit for their family.
You can:
• Review ratings and written reviews from other parents
• Check the helper’s experience and profile details
• Ask for contact details of a recent family they’ve worked with
For ongoing roles (such as nannying or before/after school care), it’s recommended to:
• Meet the helper in person before confirming the job
• Ask to see identification or relevant documents
• Share important information about your children, routines, and emergency contacts
Taking these steps helps you make an informed decision and build trust before the job begins.
Updated on: 01/05/2026
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