What reference checks should I do before hiring a helper?

Before confirming a job, parents are responsible for carrying out their own reference checks to ensure the helper is a good fit for their family.

You can:

• Review ratings and written reviews from other parents
• Check the helper’s experience and profile details
• Ask for contact details of a recent family they’ve worked with
For ongoing roles (such as nannying or before/after school care), it’s recommended to:
• Meet the helper in person before confirming the job
• Ask to see identification or relevant documents
• Share important information about your children, routines, and emergency contacts

Taking these steps helps you make an informed decision and build trust before the job begins.

Updated on: 01/05/2026