• What should I do if I get stuck during ID verification?

  If your ID verification isn’t working, there are a few simple checks and fixes you can try. Before you retry Make sure: You are using a valid physical ID (Driver’s Licence, passport, or proof of age card) Your ID is clearly visible and not damaged You are in a well-lit environment Try these steps Refresh the page and start the verification again Switch to a different browser (Chrome or Safari work best) Try completing the verification on your phone instead of a computeSome readers

• Why do I need to verify my identity?

  Identity verification helps keep Juggle Street safe and trusted for both families and helpers. Why verification is required It confirms that your identity is real It checks that your ID document is valid It helps create a trusted community for everyone using the platform How verification works Identity checks are completed securely through our payment partner, Stripe Stripe is a global payments company used by millions of businessesSome readers

• What is Juggle Street?

  Juggle Street is a platform that connects families with trusted local helpers such as babysitters, nannies and tutors. Parents and helpers: • Create profiles • Connect with people in their local area • Arrange jobs directly Juggle Street is an introductory platform, meaning: • It does not provide childcare services directly • Parents are responsible for choosing and hiring helpersFew readers

• Why do I need a profile photo?

  All Juggle Street users are required to have a clear profile photo to help maintain a safe and trusted community. A profile photo helps: • Families know who to expect when someone arrives for a job • Helpers feel confident about who they’ll be working for • Build trust between parents and helpers before meeting in person Your photo is only visible to other Juggle Street users and is not publicly searchable on the web.Few readers

• How does membership renewal work?

  Subscriptions renew automatically unless you turn off auto-renew. To manage your subscription: • Go to the Membership section of your account • Turn off auto-renew if you do not wish to continue You’ll receive a reminder email before your renewal date. Deleting the app does not cancel your subscription.Few readers