• How can I increase my chances of getting a job?

  There are a few ways to improve your chances of being selected: Respond quickly • Reply to job invitations as soon as possible, even if you’re unavailable. • Keep your profile up to date • Include a clear photo, your experience, and availability so parents can easily understand your suitability. • When you get invited to a job, send the parent a chat message to let them know you are keen. Build a strong reputation • Positive ratings and reviews help parents feel confident choosing you. • AddPopular

• What qualifications and checks do I need as a helper?

  Juggle Street includes several requirements to help maintain a safe and trusted community. If you are 18 or older, you must have: • A valid Working With Children Check (WWCC) or Blue Card • Completed identity verification (Stripe Identity) If you are aged 16–17: • You must have Guardian Approval before your profile becomes active • You are not required to complete identity verification You can also strengthen your profile by including: • First Aid certification • Childcare or education qualificSome readers

• When and how do I get paid?

  How you get paid depends on the type of job. One-off jobs • Payments are made through the Juggle Street app using PayTo* • After the job, you and the parent confirm the hours worked • The parent approves the payment • Funds are transferred directly to your bank account A 5% service fee is deducted from payments made through the platform. Recurring jobs For ongoing roles, payment is arranged directly with the parent (for example, bank transfer or cash), usually at the end of each job. *PayToSome readers

• What personal information is shared on my profile?

  Juggle Street is designed to protect your privacy while helping families get to know you. Profile visibility • Private profiles are only visible to Juggle Street users • Public profiles show general information only (not personal contact details) • Helpers aged 16–17 have mandatory private profiles What is shared • General profile information (photo, experience, etc.) • Approximate location (not your exact address) What is not shared • Your home address • Your phone number or email (until a jSome readers

• How long does it take to verify my WWCC or Blue Card?

  WWCC or Blue Card verification is usually completed within one business day. Your profile must be verified before you can apply for jobs.Some readers

• Can helpers rate and review parents?

  Helpers can rate parents, but cannot leave written reviews. After a completed job: • Helpers provide a Star Rating (1–5) based on their experience • The average rating appears on the parent’s profile Written reviews about parents are not displayed on the platform.Few readers

• How do parents rate and review helpers?

  After each completed job, parents can rate and review helpers. • Parents give a Star Rating (1–5) based on the job • Parents can also leave a written review A helper’s overall rating is the average of all ratings they have received and is displayed on their profile. Written reviews may also appear on the helper’s profile to provide additional context.Few readers

• Where can I see my ratings and reviews?

  Your ratings and reviews are displayed on your helper profile. You can view: Your average star rating The number of written reviews you’ve received Individual written reviews from parents To see how your profile appears to parents: Go to your account menu Select “View My Published Profile” Keeping track of your ratings and reviews can help you understand how families experience working with you and build your reputation on the platform.Few readers

• Can I cancel my helper subscription?

  Yes, you can cancel your subscription at any time. To cancel your subscription: • Go to the Payments section of your account • Select Cancel Subscription Your subscription will remain active until the end of your current billing period.Few readers

• What is needed for a helper profile?

  A strong helper profile helps parents feel confident inviting you to jobs. Your profile should include: • A clear, friendly photo • A short personal description • Your childcare or tutoring experience • The ages of children you’re comfortable caring for You can also add: • A short introduction video • Relevant qualifications or certifications Accurate and complete profiles are more likely to receive job invitations.Few readers

• How much do helpers get paid on Juggle Street?

  Parents set the hourly rate for each job, and helpers choose whether to apply. Typical hourly rates are: • Babysitting & nannying: $25–$45 per hour • Tutoring: $50–$80 per hour Rates can vary depending on: • Experience and qualifications • Number and ages of children • Job requirements and responsibilities You can review the rate and job details before deciding whether to apply.Few readers

• How does Guardian Approval work?

  Helpers aged 16–17 must have a parent or guardian approve their account. The process works as follows: The helper signs up and adds parent/guardian details The parent/guardian creates a basic account The parent/guardian reviews the helper’s profile The parent/guardian approves or declines the profile Once approved, the helper’s profile becomes visible to families.Few readers

• How do I contact a parent?

  There are a few ways to connect with parents on Juggle Street. Send connection requests Once your profile is complete, you can browse family profiles and send connection requests to parents you’d like to work with. This makes it easier for them to invite you to jobs. Respond to job invitations When a parent posts a job, you may receive an invitation via the app. You can accept or decline based on your availability. Responding promptly helps you receive more invitations in the future. UFew readers

• How much does a helper subscription cost?

  Helpers can choose from two membership options: • $25 for 3 months • $50 for 12 months Helpers aged 16–17 can use Juggle Street for free (no subscription required). A helper subscription allows you to receive job invitations and connect with families on the platform.Few readers

• How do I apply for jobs and improve my chances?

  When you receive a job invitation, you can: • Apply for the job, or • Mark yourself as not available To improve your chances: • Respond quickly to invitations • Review job details carefully before applying • Maintain a strong profile and positive ratings Parents choose which helper to assign the job to, and you’ll be notified of the outcome.Few readers

• Can parents see if I decline a job invitation?

  Yes. If you decline a job invitation, the parent can see that you declined. This is better than ignoring the invitation, because it gives the parent a clear response and helps them move forward with their booking. If you are unavailable, you should decline the invitation and select a reason, such as “Calendar Clash”.Few readers

• What qualifications and checks do helpers need?

  Juggle Street helps maintain a safe and trusted community through a combination of verification and profile information. Required checks (18+) • A valid Working With Children Check (WWCC) or Blue Card • Identity verification (Stripe Identity) Your profile must be verified before you can apply for jobs. Profile information You can also include: • First Aid training • Childcare or education qualifications (e.g. Cert III, Diploma) • Relevant experience Juggle Street does not verify all qualificatFew readers

• Can I use Juggle Street without paying for a membership?

  You can create an account for free and browse the platform, but helpers aged 18 and over need an active subscription to receive job invitations, apply for jobs, and connect with families. Helpers aged 16–17 can use Juggle Street for free with Guardian Approval.Few readers

• Why am I not getting any job invitations?

  To be contacted by parents, Helpers need a complete profile and an active helper subscription. Once those are in place, the number of job invitations you receive can depend on demand in your area and the types of jobs you are looking for. Parents are more likely to contact Helpers who have added a video, listed relevant qualifications, and kept their profile up to date.Few readers

• Do helpers need a subscription?

  Yes. Helpers aged 18 and over need an active subscription to receive job invitations, apply for jobs, and connect with families. Helper memberships cost: • $25 for 3 months • $50 for 12 months Helpers aged 16–17 can use Juggle Street for free with Guardian Approval.Few readers